curl --request GET \
  --url https://app.communicate.so/api/v1/workspaces/{workspaceId}/inbox/{conversationId} \
  --header 'Authorization: Bearer <token>'

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://app.communicate.so/api/v1/workspaces/{workspaceId}/inbox/{conversationId}', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://app.communicate.so/api/v1/workspaces/{workspaceId}/inbox/{conversationId}"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

{
  "serverNow": "2023-11-07T05:31:56Z",
  "conversation": {
    "id": "<string>",
    "workspaceId": "<string>",
    "agentId": "<string>",
    "channel": "playground",
    "surface": "widget",
    "visitorId": "<string>",
    "subject": "<string>",
    "createdBy": "<string>",
    "contactId": "<string>",
    "status": "open",
    "mode": "ai",
    "modeLocked": true,
    "modeSource": "legacy",
    "modeVersion": 4503599627370495,
    "contactEmail": "<string>",
    "visitorLastSeenAt": "2023-11-07T05:31:56Z",
    "visitorSeenAt": "2023-11-07T05:31:56Z",
    "agentSeenAt": "2023-11-07T05:31:56Z",
    "visitorUserAgent": "<string>",
    "visitorTimezone": "<string>",
    "ticketNumber": 4503599627370495,
    "visitorIp": "<string>",
    "visitorCountry": "<string>",
    "createdAt": "2023-11-07T05:31:56Z",
    "lastMessageAt": "2023-11-07T05:31:56Z",
    "messageCount": 4503599627370495,
    "agentName": "<string>"
  },
  "inbox": {
    "conversationId": "<string>",
    "status": "open",
    "assigneeId": "<string>",
    "teamId": "<string>",
    "priority": "low",
    "dueAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z",
    "workspaceId": "<string>",
    "assigneeMemberId": "<string>",
    "assigneeWorkspaceId": "<string>",
    "assigneeAgentGrantId": "<string>",
    "assigneeKind": "source_member",
    "assigneeAssignedAt": "2023-11-07T05:31:56Z",
    "assigneeAssignedByMemberId": "<string>",
    "assigneeAssignedByWorkspaceId": "<string>",
    "assigneeAssignedByAgentGrantId": "<string>",
    "escalatedAt": "2023-11-07T05:31:56Z",
    "escalationStatus": "pending"
  },
  "messages": [
    {
      "id": "<string>",
      "role": "user",
      "content": "<string>",
      "citations": [
        {
          "sourceId": "<string>",
          "title": "<string>",
          "snippet": "<string>"
        }
      ],
      "channel": "widget",
      "emailOpenedAt": "2023-11-07T05:31:56Z",
      "emailRaw": {
        "text": "<string>",
        "html": "<string>",
        "quotedHistory": {
          "present": true
        }
      },
      "authorMemberId": "<string>",
      "lifecycleStatus": "queued",
      "lifecycleVersion": 123,
      "revisionCount": 4503599627370495,
      "undoDeadlineAt": "2023-11-07T05:31:56Z",
      "sentAt": "2023-11-07T05:31:56Z",
      "editDeadlineAt": "2023-11-07T05:31:56Z",
      "editedAt": "2023-11-07T05:31:56Z",
      "latestFailureCode": "<string>",
      "createdAt": "2023-11-07T05:31:56Z",
      "attachments": [
        {
          "id": "<string>",
          "workspaceId": "<string>",
          "conversationId": "<string>",
          "messageId": "<string>",
          "uploadedByMemberId": "<string>",
          "uploadedByVisitorId": "<string>",
          "uploadedByWorkspaceId": "<string>",
          "uploadedByAgentGrantId": "<string>",
          "uploadedByKind": "visitor",
          "filename": "<string>",
          "contentType": "<string>",
          "detectedContentType": "<string>",
          "sizeBytes": 4503599627370495,
          "kind": "image",
          "inline": true,
          "contentId": "<string>",
          "attachmentState": "staged",
          "blockedReason": "<string>",
          "uploadConfirmedAt": "2023-11-07T05:31:56Z",
          "scanCompletedAt": "2023-11-07T05:31:56Z",
          "quarantinedAt": "2023-11-07T05:31:56Z",
          "linkedAt": "2023-11-07T05:31:56Z",
          "createdAt": "2023-11-07T05:31:56Z"
        }
      ]
    }
  ],
  "notes": [
    {
      "id": "<string>",
      "workspaceId": "<string>",
      "conversationId": "<string>",
      "authorId": "<string>",
      "authorMemberId": "<string>",
      "authorWorkspaceId": "<string>",
      "authorAgentGrantId": "<string>",
      "authorKind": "source_member",
      "audienceKind": "source_only",
      "audienceDestinationWorkspaceId": "<string>",
      "body": "<string>",
      "createdAt": "2023-11-07T05:31:56Z"
    }
  ],
  "contact": {
    "id": "<string>",
    "workspaceId": "<string>",
    "email": "<string>",
    "name": "<string>",
    "location": "<string>",
    "company": "<string>",
    "companySize": "<string>",
    "createdAt": "2023-11-07T05:31:56Z",
    "updatedAt": "2023-11-07T05:31:56Z"
  },
  "voiceSessions": [
    {
      "id": "<string>",
      "status": "starting",
      "recordingStatus": "pending",
      "durationSeconds": 4503599627370495,
      "summary": "<string>",
      "transcript": [
        {
          "messageId": "<string>",
          "role": "user",
          "text": "<string>",
          "startMs": 4503599627370495,
          "endMs": 4503599627370495
        }
      ],
      "playbackUrl": "<string>"
    }
  ],
  "recentConversations": [
    {
      "id": "<string>",
      "subject": "<string>",
      "status": "open",
      "createdAt": "2023-11-07T05:31:56Z",
      "lastMessageAt": "2023-11-07T05:31:56Z"
    }
  ],
  "labels": [
    {
      "id": "<string>",
      "name": "<string>",
      "color": "<string>"
    }
  ],
  "csatRating": 3
}